Frequently Asked Questions
Everything you need to know about shopping with Pomegranate.
What is Pomegranate's shipping policy?
We offer standard shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of purchase. Items must be unworn, unwashed, and have all original tags attached. You can initiate a return through our online portal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy now, pay later options through Klarna.
How do I know which size to order?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At Pomegranate, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes in our collections to minimize our environmental footprint.
Can I track my order in real-time?
Yes, once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your package's journey to your doorstep.